This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.verniershop.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Apple Pay, Google Pay, Amazon Checkout), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Types of cookies we use:
1. Essential Cookies
These cookies are necessary for the operation of our website. They enable you to navigate through the site and use its features, such as accessing secure areas of the site. Without these cookies, some essential functions like shopping cart features, logging in, or completing transactions would not work properly.
Example: Keeping track of items in your cart as you navigate our site.
2. Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often, or if they encounter error messages on certain pages. The data gathered is aggregated and anonymous, used only to improve the website’s performance and functionality.
Example: Google Analytics cookies to understand site traffic and user behavior.
3. Functional Cookies
These cookies allow our website to remember the choices you make, such as your language preferences, username, or region. This personalization makes your browsing experience smoother and more tailored to your preferences.
Example: Remembering your login details or your preferences for future visits.
4. Targeting or Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help measure the effectiveness of our ad campaigns and limit the number of times you see an ad. These cookies may also be used to track your activity across multiple websites.
Example: Displaying targeted ads on Facebook or Instagram based on products you've viewed on our site.
5. Social Media Cookies
These cookies are used when you share information via social media or interact with our content on social platforms such as Facebook, Instagram, or Pinterest. They can track your browsing behavior on other sites and build a profile of your interests.
Example: The Facebook Pixel, which helps us track conversions and retarget users on social platforms.
6. Third-Party Cookies
In addition to the cookies we set, third-party cookies might be set by services embedded in our site (e.g., payment processors, analytics providers, or embedded videos). These third parties may use their cookies to track your interaction with their services.
Example: Stripe or PayPal cookies used during the checkout process to facilitate secure payment.
7. Security Cookies
These cookies help us detect suspicious activity or security breaches. They ensure that your data is kept safe when you’re using our site.
Example: Cookies that monitor login attempts or detect abnormal account activity.
8. Session Cookies
These are temporary cookies that expire once you close your browser. They are used during your browsing session to link your actions (e.g., adding an item to the cart) and are essential for some website features to work smoothly.
Example: Remembering items you’ve added to your cart during your browsing session.
9. Persistent Cookies
Unlike session cookies, persistent cookies remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor, keeping preferences and settings intact.
Example: Keeping you logged in between visits or remembering your language preferences for future visits.
How to Manage Cookies
You can adjust your cookie preferences by changing your browser settings. Most browsers allow you to refuse or accept cookies, and you can also delete cookies that have already been set. However, please note that disabling certain types of cookies may impact the functionality of our website.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns) and for advertising.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
TEXT MARKETING TERMS AND CONDITIONS:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
SMS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Contact Us
Business Information:
Customer support: 9:00 am to 5:00 pm EST
Address: 9120 Easton Grey Ln, Charlotte, NC 28277, United States
Email: support@verniershop.com
Phone: (850) 403-3534
Company name: Verycoolthing LLC
We will answer the phone 24/7 and reply to emails within 12 hours during working/ business days.
You can also contact us via our contact us page by clicking here https://verniershop.com/pages/contact-us-1